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Krystal Care Services provides home care services for your loved ones who can be elderly, have physical or learning disabilities. We help them with their care needs so they can live independently in their own homes. 

Our attentive and dependable care workers will offer compassionate care and support to enhance their quality of life. 

Our personalised care packages are bespoke and made to suit the unique individual needs of our clients to assist them with their daily living activities.

Person-centred care 

The core of our ethos is aimed at providing care and support that is tailored to your needs. We work with you, including people in your life you are happy for us to share your information with, and agencies /organisations involved in your care to provide a high-quality care and support service that puts you in the driving seat of your care and support. We are here to work with you to achieve the outcomes you want whist ensuring your safety and promoting your wellbeing. We listen to, and not just hear your views; uphold your dignity and treat you with respect. We value people and aim to build good relationships with people we work with.

Your safety matters

Your safety is very important to us. We carry out all our care and support tasks gaining your consent each step of the way. Our overarching goal is to ensure your safety in all aspects of your care and support provision. Be it maintaining your skin integrity, safe moving and handling techniques, ensuring adequate food and fluid intake, adequate support with medication, your interactions with us and others, we make it our priority to ensure your safety and to keep you safe.

Feedback, Listen and Act

Your views are important to us as they help us to improve our services to you. Our guarantee to you is that we will take your views on board and act on them to improve our practice. We also welcome compliments when you are happy with what we do.