Services

Our care and support services are tailored to your specific needs and addresses your identified needs.

Before we enter into an agreement with you or the funding authority to deliver your care and support services, we will arrange a meeting with you and anyone of your chosen to have a conversation about your needs and how you would like us to support you to meet those needs.  

Care

Depending on the level of your needs we are able to provide a care worker to provide one to one care service tailored to your needs. If required, we are also able to provide two care workers to provide double handed care for people who have a high level of needs.

Personal Care

Our personal care services involve support to have a wash or bath or shower including support to cream, manage continence issues, dress up and get ready for the day. We are also able to prompt or administer medication during personal care visits.

Escort service

We are able to support you to physically accompany you to your appointments like GP, hospital, Housing and other appointments. Take you out to the shops to support you with getting your shopping or just walk with you round your neighbourhood.

De-cluttering / Spring cleaning

We provide de-cluttering and spring-cleaning services and help you to maintain a clean, tidy and clutter-free living environment. We work closely with you on items and possessions you wish to keep and advise on proper storage of items.

Support with nutrition

We assist you to maintain regular and adequate levels of food and fluid intake ensuring you take your meals at a time of your preference with acceptable levels of fluid intake especially during the hot summer months whilst at the same time observing and monitoring for signs of ill-health or infection.

Shopping

As mentioned above, we are able to take you out shopping and provide support with picking items, pay for them, pack items and transport them home. We are also able to complete your shopping list with you and complete the shopping for you.

Household chores

At Krystal Care Services we are able to support you to keep your home clean and tidy as per your support plan. We provide support with such household tasks as vacuum cleaning, dusting, laundry, washing up, tidying up, to maintain a clean-living environment. We work with you to achieve the things you want.  

Community Access

For adults with mobility needs, we can support you to access the community as agreed on your support plan or as per advance arrangement. We are able to walk with you, if that is what you want or arrange transport to assist you get to where you want and back home.

Administrative tasks

From experience, we are aware that some adults are either unable to manage their correspondence due to their situation, or are simply not interested in dealing with them. We provide support with managing your correspondence, contacting organisations over the phone on your behalf and in your presence. We provide support to file away and store your letters making them more manageable. We will only work with you to achieve the outcomes you want.

Medication administration and prompting

Due to memory issues faced by some adults including those experiencing cognitive impairment, taking their medication as prescribed can be a challenge. Krystal Care Services is able to support people as per an individual’s support plan to either prompt them to take their medication or support with administering the medication ensuring it is taken as prescribed. We only provide staff who have been trained to administer medication and we maintain a record of all activities involving prompting and administration of medication.

Sit-in / Companionship

We are aware that some adults would like to go out but are unable to due to their situation and so are isolated. Some do not want to go out due to lacking confidence and would rather stay home but are bored. Some others cannot be left on their own for short period for their safety and sit-in service may be required to allow main carer take a break or go out. At Krystal Care Services we are able to provide you with staff who will bring a cheer to your face and spice up your day whilst ensuring your safety and dignity.