FAQ's
What does a live in carer do?
A live-in carer will move in to your property and is on hand to meet all of your care needs. They can help with personal care, medication, household tasks and complex care. But their role is not restricted to this only.
What doesn’t a live in carer do?
They are not able to assist with tasks that a district nurse would complete such as administering injections or changing dressings on open wounds. They are unable to do any gardening or carry out DIY or other in-house alterations.
Do carers need their own room?
Yes, carers require their own bedroom. They require a minimum of a single bed and a door that fully closes to ensure their privacy. It is vital that a carer has a place of their own to relax and sleep when they are not working.
What do I need to provide for a live-in carer?
A live-in carer needs their own bedroom with a minimum of a single bed and a wardrobe or chest of drawers for them to store their belongings whilst they are with you. Other than this your live-in carer will be happy to share all other facilities.
What are carers not allowed to do?
Carers are not permitted to carry out the duties of a district nurse such as changing dressings on open wounds or administering injections. They cannot partake in any gardening, home improvements or DIY.
How long will a carer stay with me?
A live-in carer will stay in your property, on average, for 4 to 6 weeks at a time or a duration that suits you. They will then take a break of 1-2 weeks, in which time a replacement carer will stay. The two of them will then work on a rotation.
When do carers take time off and have breaks?
Every carer is entitled to 14 hours of breaks over the course of a working week, this can be divided in a way that suits you best. Commonly it is split in to two hours each day, or a few afternoons a week.
How do I know we’ll get on?
We ask you about the sort of person you get on well with, noting your interests, hobbies and personality. We then match you up with a compatible carer.
Can I have a male carer?
You can absolutely have a male carer if you would prefer. Taking in to consideration your dignity, any personal elements of care and the sort of person you would like takes priority. We will find you a compatible carer who is your preferred gender.
Can I have a female carer?
You can certainly have a female carer if this is your preference. We consider the nature of your care, and the sort of person you would like. To ensure you maintain your dignity and feel comfortable we can provide your preferred gender of carer.
What is home care?
Home care provides the extra support you need to keep you where you want to be - at home. Home care services can provide a helping hand with household chores, personal care, or a companionship visit. All of our home care services are tailored around your needs and it is a great way to stay at home instead of going to a residential care home.
Our home care services are not just here to support you at home, but to support you to continue living your life, the way you want to. We’re able to take you to doctors appointments, to the shops, to meet up with your friends and family, to support you to live an independent life.
Our home care services allow you, and your family, the peace of mind needed to keep you in your home.
What home care services can you provide?
Home care covers a variety of services, which can range from companionship visits through to complex care needs.
Krystal Care Services are equipped to support you in a variety of different life stages. Get in touch today to find how we can support you.
Please visit our Services page to see the home care services available from Krystal Care Services.
How can home care help me?
Our home care service is tailored around each individual customer. At Krystal Care Services, we are there to support you to continue living safely in your own home, surrounded by your belongings and memories